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fush
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Joined: November 23 2015 Location: Wellington NZ Status: Offline Points: 2 |
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Topic: Universe Device Licensing errorPosted: November 23 2015 at 4:17pm |
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Hi We are using Accuterm Standard 7.1c (7.1.2014) on an RDP Server (Windows Server 2012 R2 Standard) connecting to Universe 11.1.1 on Windows Device Licensing works for some users but not for others, even though they are all connecting from the same platform using a shared Accuterm installation. Got this from a debug log 11:52:52.528 < FF FA 18 01 FF F0 FF FA 98 01 FF F0 FF FC 00 FF ÿú··ÿðÿú˜·ÿðÿü·ÿ 11:52:52.528 < FE 00 FF FB 03 FF FD 03 þ·ÿû·ÿý· 11:52:52.528 1516: Received IAC SB Termtype code=1 11:52:52.528 1516: Sent Sub Begin Termtype code=0 viewpoint 11:52:52.528 1516: Received IAC SB Option -104 code=1 11:52:54.781 DLS: u2_GetDevId returned failure code -2 11:52:54.782 unable to get host information of hostname 11:52:54.782 DLS: received telnet U2 device licensing option; sending response 11:52:54.783 1516: Sent Sub Begin Option -104 code=0 Can anyone advise what reasons there could be for the above failure? Thanks
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