ReZume feature is now unavailable on all our PC's
Printed From: Rocket Software
Category: AccuTerm Knowledge Base (read only)
Forum Name: Installation & Setup
Forum Description: Discuss issues related to program installation, creating and configuring terminal sessions
URL: https://forum.asent.com/forum_posts.asp?TID=2737
Printed Date: March 26 2026 at 5:06pm
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: ReZume feature is now unavailable on all our PC's
Posted By: sbhenkel
Subject: ReZume feature is now unavailable on all our PC's
Date Posted: September 22 2020 at 11:50am
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I have installed 7.4a on most of the PC's in our company. I do not consider the installation complete until I activate the ReZume feature. Now, seemingly out of nowhere, on all the 7.4 installations the ReZume settings button is visible but inactive. When they login the first message they get is "Session is not protected by AccuTerm ReZume - session ID missing" What changed? Is this something on the server? I tried to attach a screenshot to this post. The ReZume setting button is there but it is inactive. An you'll notice on the left the individual ReZume settings line in the list of settings is missing. Plus, to make it even more interesting, I sent my session file out to our cloud provider in a different state and he got in to our cloud server with full ReZume functionality.  |