AccuTerm Cloud (formerly AccuTerm Internet Edition) - Win 10 Creators Edition issue with npatcli71.dll

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Win 10 Creators Edition issue with npatcli71.dll

Printed From: Zumasys
Category: AccuTerm
Forum Name: AccuTerm Cloud (formerly AccuTerm Internet Edition)
Forum Description: Questions about configuring & installing AccuTerm Cloud
URL: https://forum.asent.com/forum_posts.asp?TID=2647
Printed Date: March 03 2021 at 4:47am
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com

Topic: Win 10 Creators Edition issue with npatcli71.dll

Posted By: NEFURNMART
Subject: Win 10 Creators Edition issue with npatcli71.dll
Date Posted: September 12 2017 at 3:06pm

After upgrading some tablets to Windows 10 Creators Edition, our developers reported the following issue with npatcli71.dll faulting.

Here are the details as provided to me:

The AccuTerm plugin works fine in IE, and it works fine in our "wrapper" after our tweak. It also works fine on any version of Windows other than the latest. But it looks like there is an underlying bug in npatcli71.dll, so here's how to recreate it:

1.     Run Windows 10, build 15063 / 1703
2.     Create a WPF application and include a <WebBrowser> element
3.     Set the "source" attribute of the WebBrowser in xaml to a URL which loads the AccuTerm plugin
4.     In the .xaml.cs, also set the "source" attribute of the WebBrowser element. It can be the same URL as #3.
5.     Launch the app.

On launch, the app crashes with this error:

Faulting application name: NFM.Pops.AccuTermKeyboard.exe, version: 1.0.3.2, time stamp: 0x57eaa3ce
Faulting module name: npatcli71.dll, version: 7.1.0.2014, time stamp: 0x546112ba
Exception code: 0xc0000005
Fault offset: 0x0001493d
Faulting process id: 0x8e88
Faulting application start time: 0x01d32bd3b41c0aa3
Faulting application path: C:\Program Files (x86)\Nebraska Furniture Mart\POPS SoftKeyboard Dev\NFM.Pops.AccuTermKeyboard.exe
Faulting module path: C:\Users\gkoeh\AppData\Local\Programs\AccuTerm Internet Edition\Atiecli71\npatcli71.dll
Report Id: 48d520b8-64e8-4b25-aaaf-e56256e53f0f
Faulting package full name:
Faulting package-relative application ID:

Our fix: remove #3 in the steps above.