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atwist View Drop Down
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    Posted: January 24 2005 at 6:34am
I am getting the error "unexpected error; quitting" when my users are trying to run accuterm. Running Windows XP. I installed it under 1 user and they left the company so I have created a new profile in XP. That profile is getting the error message. Running Acuterm 5.2a. Even when I try to uninstall and reinstall the software I sitll get that error message.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: January 24 2005 at 10:24am
Hi -

Try the following: log in as administrator. Uninstall. Reboot. Log in as administrator. Install. Reboot. Login as administrator. Install one more time.

Thanks,

Pete
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atwist View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote atwist Quote  Post ReplyReply Direct Link To This Post Posted: January 25 2005 at 1:15am
That did not work. Even during the install it gives the same error message at the very end when the installer says "Updating system configuration...Please wait" - i get the error 7 times in a row then it finishes
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mbaden View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mbaden Quote  Post ReplyReply Direct Link To This Post Posted: March 29 2005 at 6:25pm
I'm having the same problem. The error title bar says "Teradyne SourceView" with no message in the error; just a blank button.

Anyone find out anything on this?
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atwist View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote atwist Quote  Post ReplyReply Direct Link To This Post Posted: March 30 2005 at 1:37am
The only fix that worked is to format the computer and reinstall or switch software packages...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote scottyds Quote  Post ReplyReply Direct Link To This Post Posted: February 15 2016 at 11:35am
I ran into exactly this issue this morning on a Windows 7 PC that had been running just fine with version 7C (atw71c) for over a year.  I wasn't about to try the nuclear option, but did try Pete's recommended fix -- which didn't work.  But I tried something else that did.  I logged into the PC with the admin account, uninstalled AccuTerm, then rebooted.  I then installed Pete's older Accuterm 7B version (atwbsp1).  Voila, no more error message.  I pushed my luck and then ran the atw71c installer.  Success again -- Accuterm was back up and running on the current version.
Scott S
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Delfsinc Quote  Post ReplyReply Direct Link To This Post Posted: March 26 2016 at 7:10am
The problem may lie in a Windows security update March 8, 2016.  KB3139940 for Windows Vista , 7, 8, and 8.1. After removing the update and restarting Windows,  Accuterm  worked fine. Go to the following link at International Spectrum for the full article.

 http://www.intl-spectrum.com/article/937/windows_update_affects_older_versions_of_accuterm_you_are_here.aspx 
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