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atsantana View Drop Down
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    Posted: August 03 2007 at 2:49am
Hi,

I have a problem whit the file transfer throug Accuterm, using FTS.
 
When I call the FTS, the subroutine returns the status like "FTS/FTX requires AccuTerm to run", or "Destination file protected!", and the files aren't transfered.
 
Most strange is thath some times the transfer it's ok, others not.
 
Somebody knows the reason of this?

Tanks,
Andre Tuzi
 
 

 
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: August 03 2007 at 5:57am
Hi Andre -

If you get a "destination file protected" error, AccuTerm was unable to write to the file or folder. If you are running Windows Vista, note that you cannot update files in the root directory of the C drive. This is not allowed by Vista.

Thanks,

Pete
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atsantana View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote atsantana Quote  Post ReplyReply Direct Link To This Post Posted: August 03 2007 at 6:07am

Hi Pete,

Thanks for the answer.
 
I'm running Windows XP, not Vista.
 
But, the status "FTS/FTX requires AccuTerm to run" it's more comon. It's rarely occur the status "destination file protected".
 
And, like I said, has moments that transfer it's ok, but most of the time, gives wrong, and the file isn't transferred.
 
Thanks, Pete.
 
André.
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: August 06 2007 at 5:48am
Hi Andre -

What host platform are you running? What version of the AccuTerm host programs do you have installed? You can check the version by ED FTBP FTVERSN and look for the version number.

Thanks,

Pete
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atsantana View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote atsantana Quote  Post ReplyReply Direct Link To This Post Posted: August 06 2007 at 5:59am

Hi, Pete.

Version: 5.002.010.
We're running Accuterm on D3 platform. 

Thanks,
Andre Tuzi.
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atsantana View Drop Down
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Someone knows something about it?
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: August 29 2007 at 5:05am
Hi Andre -

The newest version of the AccuTerm host programs have some improvement in the "is this AccuTerm?" test. I suggest you download and install the latest version. You can download from pickbp.exe. Look at the readme.txt file in the c:\program files\atwin\pickbp folder for updated installation instructions.

Thanks,

Pete
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atsantana View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote atsantana Quote  Post ReplyReply Direct Link To This Post Posted: August 31 2007 at 7:05am
Hi, Pete.
 
I installed the last version, but the problem wasn't solved...
Do you can help me?
 
Thanks.
 
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: September 05 2007 at 5:26am
Hi Andre -

What platform are you running D3 on? If you are running D3 on Windows, is AccuTerm running on the same PC?

Thanks,

Pete
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atsantana View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote atsantana Quote  Post ReplyReply Direct Link To This Post Posted: September 05 2007 at 5:34am
Hi, Pete.

My database is locate in a Linux server, and the Accuterm is running on a other PC (with windows XP).
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: September 06 2007 at 3:26am
Hi Andre -

At this point I think it might be a good idea to install the debugging version of AccuTerm and log the telnet session communications to see exactly what's going on. Please fill out a support request here and I will send you instructions on downloading, installing and running the debugging version to monitor the communications between the host and AccuTerm.

Thanks,

Pete
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atsantana View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote atsantana Quote  Post ReplyReply Direct Link To This Post Posted: September 06 2007 at 4:20am
Hi Pete,
 
The link to download is "broken", and i can't donwloaded the debugging version.
 
Thank's a lot.
André.
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PSchellenbach View Drop Down
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The link has been fixed.
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throhrer View Drop Down
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Mr Schellenbach

Are there any news on this topic?
Since we update XP Service-Pack 3, FTD don't work properly

We use OpenQM at localhost
we like to write C:\CD\index.html

run FTD manually work properly (typing on TCL)
but as soon we run a basic program from GUI it fail
=> we get an error "FTD requires AccuTerm to run"

Thanks,

Thomas
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: October 03 2008 at 9:44am
Hi Thomas -

I'm not sure what the problem is, but I just tested FTD from QM to localhost on XP with SP3 and had no problem. Usually the error you are getting is caused by a timing problem. FTD sends an escape sequence that causes AccuTerm to send its information back, and FTD uses a timed-input statement to look for the response. The timeout for QM is 3 seconds, which should be ample time when waiting for a response from localhost.

Thanks,

Pete
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throhrer View Drop Down
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Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote throhrer Quote  Post ReplyReply Direct Link To This Post Posted: October 10 2008 at 1:00am
Mr Schellenback

We get the problem now, it wasn't SP3.
Below an overview to add to the topic.

our System:
OpenQM on a single Laptop with multicore processor (DB work at localhost)

To do:
Our basic program include some VB-Script subroutines and at the end it run a FTD to export a file from OpenQM to our Hard-Disc.

Problem:
The VB subroutine are still working (we copy some  AVI-files) when the basic program call FTD
so AccuTerm return "This version of AccuTerm does not support file transfers" or "FTD requires AccuTerm to run!"
We get this problem just on a system with multicore processor.
A sleep between VB-Subroutine and FTD or run FTD before VB-Subroutine help in this case.

Thanks for your help

Thomas
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PSchellenbach View Drop Down
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Points: 2150 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PSchellenbach Quote  Post ReplyReply Direct Link To This Post Posted: October 10 2008 at 3:10am
Hi Thomas -

Is your VB script being executed from QM using AccuTerm's ESC STX "P" command? If so, you can sychronize the QM program and the script by adding an INPUT statement after the script command on the QM side, and adding InitSession.Output vbCR at the end of your script. This will cause the QM program to suspend while waiting for the INPUT to be satisifed, which will occur when the script completes.

Thanks,

Pete
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